HODUSS Terms & Conditions

Effective Date: July 02, 2026

Last Updated: July 02, 2026

Terms & Conditions Overview

These Terms & Conditions (“Terms”) govern your access to and use of the HODUSS Website, products, and services.

By accessing or using https://hoduss.com (“Website”), creating an account, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with these Terms, please discontinue use of the Website.

1. About HODUSS

HODUSS (“HODUSS”, “we”, “our”, or “us”) is an Indian eCommerce marketplace offering carefully selected products sourced from trusted manufacturers, artisans, and verified sellers.

Our goal is to provide customers with a secure, transparent, and reliable online shopping experience.

2. Eligibility

By using the Website, you represent that:

You are legally capable of entering into binding agreements under applicable law.
The information you provide is accurate and complete.
You will comply with these Terms and all applicable laws.

If you are using the Website on behalf of an organization, you confirm that you have the authority to bind that organization to these Terms.

3. Your Account

You may create an account to access certain features of the Website.

You are responsible for:

Maintaining the confidentiality of your login credentials.
Keeping your account information accurate and up to date.
Restricting unauthorized access to your account.
Promptly notifying HODUSS of any unauthorized use of your account.

You are responsible for all activities conducted through your account unless otherwise required by applicable law.

4. Products and Availability

HODUSS strives to display products, descriptions, specifications, pricing, and images as accurately as possible.

However:

Product images may vary slightly due to lighting or display settings.
Colors may appear differently on different devices.
Product availability may change without prior notice.
Certain products may become unavailable after an order is placed.

We reserve the right to update product information where necessary.

5. Pricing

All prices displayed on the Website are in Indian Rupees (INR), unless otherwise stated.

Prices may change without prior notice.

Applicable taxes, shipping charges, or other fees will be displayed during checkout where applicable.

Despite reasonable efforts, pricing or typographical errors may occasionally occur. If an obvious pricing error is identified before dispatch, we may contact you regarding available options, including cancellation of the affected order.

6. Orders

Placing an order constitutes an offer to purchase products through the Website.

Receipt of an order confirmation does not necessarily constitute acceptance of the order.

HODUSS reserves the right to:

Accept or decline orders.
Limit product quantities.
Verify customer information.
Cancel suspicious transactions.
Refuse orders that appear fraudulent or violate these Terms.

If an order cannot be fulfilled, we will make reasonable efforts to notify you.

7. Payments

Payments are processed through secure third-party payment providers.

HODUSS does not store complete credit card numbers, debit card numbers, CVV, UPI PINs, or online banking passwords.

By submitting payment information, you represent that you are authorized to use the selected payment method.

8. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery times are provided for general guidance only and are not guaranteed.

Delays may occur due to circumstances beyond our reasonable control.

9. Returns, Replacements, and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Eligibility may vary depending on the product category, condition of the product, and applicable return requirements.

10. Cancellation

Order cancellations are subject to our Cancellation Policy.

Requests submitted after an order has been processed or dispatched may not be eligible for cancellation.

11. User Responsibilities

When using the Website, you agree not to:

Violate applicable laws.
Submit false or misleading information.
Attempt unauthorized access to the Website or related systems.
Interfere with Website functionality.
Upload malicious software or harmful code.
Use automated tools to scrape or copy Website content without authorization.
Engage in fraudulent or abusive activities.

12. Intellectual Property

Unless otherwise indicated, all Website content, including text, graphics, logos, icons, images, product listings, designs, software, and other materials, is owned by HODUSS or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or commercially exploit Website content without prior written permission, except as permitted by applicable law.

13. User Content

If you submit reviews, comments, suggestions, photographs, or other content to the Website, you represent that you have the necessary rights to do so.

By submitting such content, you grant HODUSS a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and publish the content in connection with operating and promoting the Website, subject to applicable law.

You remain responsible for the content you submit.

14. Third-Party Services

The Website may include links to third-party websites, payment providers, logistics companies, or other services.

HODUSS does not control and is not responsible for the content, policies, security, or practices of third-party services.

Your interactions with third-party services are governed by their respective terms and policies.

15. Privacy

Your use of the Website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

16. Disclaimer

The Website, products, and services are provided on an “as available” and “as is” basis, subject to applicable law.

While we make reasonable efforts to maintain accurate information and reliable services, we do not guarantee that:

The Website will always be uninterrupted or error-free.
All product information will remain current at all times.
The Website will be free from technical issues.

Nothing in these Terms excludes or limits rights that cannot legally be excluded under applicable law.

17. Limitation of Liability

To the fullest extent permitted by applicable law, HODUSS shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the Website, products, or services.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

18. Suspension and Termination

HODUSS may suspend or terminate access to the Website where reasonably necessary, including where a user:

Violates these Terms.
Engages in fraudulent activity.
Uses the Website unlawfully.
Compromises Website security.

Termination does not affect rights or obligations accrued before termination.

19. Force Majeure

HODUSS shall not be responsible for delays or failures resulting from events beyond our reasonable control, including:

Natural disasters
Floods
Fires
Earthquakes
Pandemics
Government actions
Transportation disruptions
Internet outages
Power failures
Labor disputes
Other force majeure events

20. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, operational requirements, or applicable laws.

When material updates are made, the Last Updated date at the beginning of these Terms will be revised.

Continued use of the Website after the updated Terms become effective constitutes acceptance of the revised Terms.

We encourage users to review this page periodically.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located at Barasat, North 24 Parganas, West Bengal, India, unless otherwise required by applicable law.

22. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Legal Entity: Hoduss Global

Brand Name: HODUSS

Registered Office Address:
Hatkhola, Duttapukur, North 24 Parganas, West Bengal – 743248, India

Customer Support Email: support@hoduss.com

Customer Support Phone: +91-8100229330

Website: https://hoduss.com

We will make reasonable efforts to respond to enquiries within a reasonable timeframe.